How Do I Choose A Good Removal Company?

Choosing the Right Removal Company in Shrewsbury: Your Stress-Free Moving Guide

Moving home or office in Shrewsbury can be an exciting time, but the process of packing up your life and transporting it to a new location can also be overwhelming. One of the most crucial decisions you’ll make is selecting the right removal company to handle your belongings. A good removal firm can make your move smooth and stress-free, while a poor choice can lead to damage, delays, and unnecessary anxiety. So, how do you choose a good removal company in Shrewsbury?

This guide will walk you through the key factors to consider, helping you make an informed decision and ensuring a positive moving experience right here in Shrewsbury and surrounding areas like Ludlow and Telford.

1. Local Expertise Matters:

When searching for a removal company in Shrewsbury, consider those with a strong presence and understanding of the local area. A company familiar with Shrewsbury, including potential parking restrictions, the best routes to avoid traffic, and even local regulations, can offer a more efficient and hassle-free service. New Moves Removals and Storage, for example, are based near Ludlow in Shropshire and operate extensively in Shrewsbury, Ludlow, and Telford, amongst other areas. Choosing a company with local knowledge can be a significant advantage on your moving day.

2. Check Reputation and Reviews:

In today’s digital age, online reviews and testimonials provide valuable insights into a company’s service quality. Look for removal companies in Shrewsbury with consistently positive feedback. New Moves Removals and Storage boast thousands of successful removals and countless positive reviews from happy customers across Shropshire, Powys and Herefordshire. They have also achieved a Google rating score of 5.0 based on 74 reviews and have over 100 five-star reviews. These positive reviews suggest a high level of customer satisfaction and reliability.

3. Understand the Services Offered:

Different removal companies offer varying levels of service. Consider your specific needs and look for a company that can accommodate them. Essential services to look for include:

  • House Removals: Covering everything from packing to transportation and unpacking. New Moves offers comprehensive house removal services designed to minimise stress.
  • Office Relocations: If you’re moving a business in Shrewsbury, ensure the company has experience in commercial removals, aiming for a smooth transition with minimal downtime. New Moves provides professional and secure commercial removal services.
  • Packing Services: Professional packing ensures your belongings are safely protected during the move. New Moves offers a packing service and provides high-quality packaging supplies.
  • Dismantling and Reassembly: For larger furniture items, check if the company offers dismantling and reassembly services. New Moves includes furniture dismantling and reassembly as part of their services.
  • Storage Solutions: If you require storage during your move, look for a company that offers secure and flexible storage options. New Moves provides both short-term and long-term secure storage solutions.

4. Request a Detailed Quote:

A reputable removal company will provide a clear and detailed quotation outlining the costs involved. Be wary of companies offering very low quotes, as they may have hidden charges. New Moves Removals and Storage offers a free quote for their services. Ensure the quotation specifies what is included, such as packing materials, labour costs, and transportation fees. Also, clarify their liability for your goods during the move and any potential additional charges.

5. Check for Insurance and Liability:

It’s essential to choose a removal company that has adequate insurance coverage to protect your belongings in case of loss or damage. While New Moves‘ quotation includes accepting liability for your goods under certain conditions, it’s always wise to discuss their insurance policies in detail and understand the limitations. You may also want to consider your own home contents insurance for added peace of mind.

6. Consider Their Approach to Customer Service:

A good removal company will prioritise customer satisfaction and communicate effectively throughout the moving process. New Moves Removals and Storage states that customer service is their main priority and aims to provide a seamless, stress-free experience. Look for a company that is responsive to your queries and demonstrates a professional and friendly attitude.

7. Ask About Their Team and Equipment:

A well-trained and experienced team is crucial for a smooth and efficient move. New Moves has an experienced team with tons of successful moves and over 10 trained employees. They also use high-quality specialised moving equipment to ensure the safe handling of your belongings.

8. Sustainability and Environmental Considerations:

If environmental factors are important to you, consider whether the removal company has any eco-friendly practices. New Moves highlights that they are committed to offering environmentally-friendly, sustainable solutions for your relocation and are an eco-friendly business.

Questions to Ask Potential Removal Companies:

To help you make the right choice, here are some key questions to ask removal companies in Shrewsbury:

  • Are you experienced in removals within Shrewsbury and the surrounding areas?
  • Can you provide references or testimonials from local customers?
  • What services are included in your quotation?
  • What is your insurance coverage for loss or damage?
  • Do you offer packing and unpacking services?
  • Do you provide storage solutions?
  • What is your cancellation policy?
  • What measures do you take to protect fragile items?

By carefully considering these factors and asking the right questions, you can confidently choose a removal company in Shrewsbury that will make your move a positive and stress-free experience. For reliable and professional removal services in Shrewsbury, Ludlow, Telford, and beyond, consider getting a free quote from New Moves Removals and Storage. Why not contact them today to discuss your removal needs?